Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / Chang Richard Y.; P. Keith Kelly

Material type: Text

TextSeries: Quality improvement seriesPublication details: London : Kogan Page, 1995.Description: vii, 104 p. ; 25 cmISBN:

Subject(s):

DDC classification:

Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Higher Education Department Library Faculty Section	FS 658.1 C36s 1995 (Browse shelf(Opens below))	Available		15865

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