Satisfying internal customers first : (Record no. 18015)

MARC details
000 -LEADER
fixed length control field 00584nam a2200169Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field PILC
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150929s1995||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 074941653X
040 ## - CATALOGING SOURCE
Transcribing agency SICM LIBRARY
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number FS 658.1 C36s 1995
245 ## - TITLE STATEMENT
Title Satisfying internal customers first :
Remainder of title a practical guide to improving internal and external customer satisfaction /
Statement of responsibility, etc. Chang Richard Y.; P. Keith Kelly
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. Kogan Page,
Date of publication, distribution, etc. 1995.
300 ## - PHYSICAL DESCRIPTION
Extent vii, 104 p. ; 25 cm.
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title Quality improvement series
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Organizational management
Form subdivision Guidebook
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Higher Education Department Library Higher Education Department Library Faculty Section 05/17/2012   FS 658.1 C36s 1995 15865 10/28/2015 10/28/2015 Books
Santa Isabel College - Manila Library | 210 Taft Avenue, Ermita, Manila, Philippines 1000
Tel. (02) 525-9416 to 19 loc.149 / 127 | E-mail siclibrary@gmail.com