Services marketing : igtegrating customer focus accross the firm / Zeithaml, Valerie A.; Bitner, Mary Jo; Grenler, Dwayne D.
Material type:
- 9780071263931
- 658.802 Z3s
Item type | Current library | Call number | Status | Date due | Barcode | |
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Higher Education Department Library Circulation Section | 658.802 Z3s (Browse shelf(Opens below)) | Available | 23256 | ||
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Higher Education Department Library Circulation Section | 658.802 Z3s (Browse shelf(Opens below)) | Available | 23013 |
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