The one to one manager : real-world lessons in customer elationships management / Peppers Don; Martha Rogers
Material type:
TextPublication details: New York : Random House, Inc., 2000.Description: xix 268 p. ; 19 cmSubject(s): DDC classification: - 658.812 P39o
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Higher Education Department Library Circulation Section | 658.812 P39o (Browse shelf(Opens below)) | Available | 22266 |
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| 658.812 G65m Managing the new customer relationship : | 658.812 L96c Customer service : | 658.812 L96c Customer service : | 658.812 P39o The one to one manager : | 658.812 T78a 1995 Achieving excellence through customer service / | 658.816 Ac47p Pricing strategy | 658.816 Ac47p Pricing strategy |
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