The one to one manager :
2000.
The one to one manager : real-world lessons in customer elationships management / Peppers Don; Martha Rogers - New York : Random House, Inc., 2000. - xix 268 p. ; 19 cm.
Marketing--Customer relations
= 22266
Circulation Section
The one to one manager : real-world lessons in customer elationships management / Peppers Don; Martha Rogers - New York : Random House, Inc., 2000. - xix 268 p. ; 19 cm.
Marketing--Customer relations
= 22266
Circulation Section