000 00567nam a2200169Ia 4500
003 PILC
008 150929s1995||||xx |||||||||||||| ||und||
020 _a749416513
040 _cSICM LIBRARY
082 _aFS 658.1 Ch36s 1995
245 _aStep - by - step problem solving :
_ba practical guide to ensure problems get ( and stay ) solved /
_cChang Richard Y.; P. Keith Kelly
260 _aLondon :
_bKogan Page,
_c1995.
300 _avii, 106 p. ; 25 cm.
440 _aQuality improvement series
650 _aOrganizational management
_vGuidebook
942 _2ddc
_cBK
999 _c18000
_d18000