000 | 00560nam a2200169Ia 4500 | ||
---|---|---|---|
003 | PILC | ||
008 | 150929s1995||||xx |||||||||||||| ||und|| | ||
020 | _a749416556 | ||
040 | _cSICM LIBRARY | ||
082 | _aFS 658.1 Ch36i 1995 | ||
245 |
_aImproving through benchmarking : _ba practical guide to achieving peak process performance / _cChang Richard Y.; P. Keith Kelly |
||
260 |
_aLondon : _bKogan Page, _c1995. |
||
300 | _avii, 106 p. ; 25 cm. | ||
440 | _aQuality improvement series | ||
650 |
_aOrganizational management _vGuidebook |
||
942 |
_2ddc _cBK |
||
999 |
_c17908 _d17908 |