| 000 | 00645nam a2200205Ia 4500 | ||
|---|---|---|---|
| 999 |
_c13740 _d13740 |
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| 003 | PILC | ||
| 005 | 20210512111249.0 | ||
| 008 | 150929s2009||||xx |||||||||||||| ||und|| | ||
| 020 | _a9780071277501 | ||
| 040 | _cSICM LIBRARY | ||
| 082 | _a658.812 L96c | ||
| 100 | _aLucas, Robert W. | ||
| 245 |
_aCustomer service : _bskills for success |
||
| 250 | _a4th ed. | ||
| 260 |
_aBoston : _bMc Graw-Hill, _c2009. |
||
| 300 | _axix, 294p. ; 26 cm. | ||
| 650 | _aCustomer service | ||
| 856 |
_uhttps://sic-library.pilc.org.ph/cgi-bin/koha/opac-retrieve-file.pl?id=ff88726df86bab9f9e36d362804d599d _zClick to see Table of Contents |
||
| 942 |
_2ddc _cBK |
||