| 000 | 00651nam a2200169Ia 4500 | ||
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| 999 |
_c13103 _d13103 |
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| 003 | PILC | ||
| 005 | 20210512093724.0 | ||
| 008 | 150929s2000||||xx |||||||||||||| ||und|| | ||
| 040 | _cSICM LIBRARY | ||
| 082 | _a658.812 P39o | ||
| 245 | 4 |
_aThe one to one manager : _breal-world lessons in customer elationships management / _cPeppers Don; Martha Rogers |
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| 260 |
_aNew York : _bRandom House, Inc., _c2000. |
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| 300 | _axix 268 p. ; 19 cm. | ||
| 650 |
_aMarketing _xCustomer relations |
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| 856 |
_uhttps://sic-library.pilc.org.ph/cgi-bin/koha/opac-retrieve-file.pl?id=80026956487c394bf95d90ee14788ce2 _zClick to see Table of Contents |
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| 942 |
_2ddc _cBK |
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