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	1.	No cover image available No cover image available AMA handbook for customer satisfaction by Dutka, Alan Material type: Text Publication details: Illinois : NTC Publishing Group, 1994 Availability: Items available for loan: Higher Education Department Library (1)Call number: 658.8 D95a 1994. Place hold Add to cart (remove)
	2.	No cover image available No cover image available Wide- angle vision : beat your competition by focusing on fringe competitors, lost customers, and rogue employees by Burkan, Wayne C Material type: Text Publication details: New York : John Wiley & Sons, Inc., 1996 Availability: Items available for loan: Higher Education Department Library (1)Call number: 658.87 B91w 1996. Place hold Add to cart (remove)
	3.	When is enough, enough? : what you can do if you never feel satisfied / Ashner Laurie; meyerson, Mitch Material type: Text Publication details: Minnesota : Hazelden, 1996 Availability: Items available for loan: Higher Education Department Library (1)Call number: 152.4 As3w 1996 . Place hold Add to cart (remove)
	4.	No cover image available No cover image available From chaos to confidence : survival strategies for the new workplace by Campbell, Susan Material type: Text Publication details: New York : Simon & Schuster, 1995 Availability: Items available for loan: Higher Education Department Library (1)Call number: FS 650.1 C15f 1995. Place hold Add to cart (remove)
	5.	Your heart knows the answer / Harris, Gail. by Harris, Gail Material type: Text Publication details: California : Inner Ocean Publishing, 2005 Availability: Items available for loan: Basic Education Department Library (1)Call number: 158.1 H24y. Place hold Add to cart (remove)
	6.	No cover image available No cover image available Good Work / Gardner, Howard. by Gardner, Howard Material type: Text Publication details: New York : Perseus Book Group, 2001 Availability: Items available for loan: Basic Education Department Library (1)Call number: 174 G16. Place hold Add to cart (remove)
	7.	Organizational behavior improving performance and commitment in the workplace by Jason A. Colquitt Jeffery A. Lepine Michael J. Wesson Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Mc Graw-Hill 2019 Online resources: Click to see Table of Contents Availability: Items available for loan: Higher Education Department Library (1)Call number: 658.3 C71o. Place hold Add to cart (remove)
	8.	Service Operations Management by Pardillo, Jonah C Material type: Text; Format: print ; Literary form: Not fiction Publication details: Ashland : Society Publishing, 2019 Online resources: Click here to access online Availability: Items available for loan: Higher Education Department Library (1)Call number: ELB 647 P22s 2019. Place hold Add to cart (remove)

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