TY  - BOOK
AU  - Daryl Ace V. Cornell
AU  - Ronald G. Manzano
TI  - Quality Service management in tourism and hospitality
SN  - 978-6210403794
U1  - HRM 647.94 
PY  - 2020///
CY  - Manila
PB  - Rex Bookstore
KW  - Hospitality industry--Customer service
UR  - https://sic-library.pilc.org.ph/cgi-bin/koha/opac-retrieve-file.pl?id=eeebdd7c7d87d84585db68870d10fed6
ER  -