TY - BOOK AU - Sonokpon, Kofi TI - Airlines for Business : A Customer-centric and Profitable Model for the 21st Century Airline SN - 9781927773147. U1 - ELB 387.7068 23 So69a 2017 v.1 PY - 2017/// CY - [Montreal, Québec] : Temeris Aviation Publications KW - 1. Airlines--Management 2. Airlines--Customer services UR - eBook Collection (EBSCOhost) ER -