TY  - BOOK
AU  - Sunil Sharma
TI  - Total quality management: Concepts, strategy and implementation for operational excellence
SN  - 9789351502814
U1  - 658.4013 
PY  - 2018///
CY  - Los Angeles
PB  - Sage Publications
KW  - Total quality management
UR  - https://sic-library.pilc.org.ph/cgi-bin/koha/opac-retrieve-file.pl?id=240e47be67bae99581cb47a609979c74
ER  -