TY  - BOOK
TI  - Step - by - step problem solving: a practical guide to ensure problems get ( and stay ) solved 
SN  - 749416513
U1  - FS 658.1 Ch36s 1995 
PY  - 1995///
CY  - London
PB  - Kogan Page
KW  - Organizational management
KW  - Guidebook
ER  -