TY - BOOK TI - Understanding total quality management SN - 9789814369879 U1 - 658.582 Ev1u PY - 2012/// CY - Singapore PB - Cengage Learning KW - Total quality management UR - https://sic-library.pilc.org.ph/cgi-bin/koha/opac-retrieve-file.pl?id=6ab428829d6a13264d5e2eedfd8eba55 ER -