TY - BOOK TI - The management and control of quality SN - 538882425 U1 - 658.562 Ev1m 1999 PY - 1999/// CY - Cincinnati, Ohio PB - South- Western College Publishing KW - Quality assurance KW - Quality control KW - Total quality management N1 - Includes index UR - https://sic-library.pilc.org.ph/cgi-bin/koha/opac-retrieve-file.pl?id=498345ff06364107a75d14a07268c0f6 ER -