TY - BOOK TI - Understanding total quality management SN - 9789814314848 U1 - 658,582 Ev1u PY - 2010/// CY - Singapore PB - Cengage Learning KW - Total quality management N1 - 978-981-4314-84-8 UR - https://sic-library.pilc.org.ph/cgi-bin/koha/opac-retrieve-file.pl?id=ad7048af9105053129e5bd923dcd0ef4 ER -