Customer service : (Record no. 13740)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00645nam a2200205Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | PILC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210512111249.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150929s2009||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780071277501 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | SICM LIBRARY |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 L96c |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lucas, Robert W. |
| 245 ## - TITLE STATEMENT | |
| Title | Customer service : |
| Remainder of title | skills for success |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Boston : |
| Name of publisher, distributor, etc. | Mc Graw-Hill, |
| Date of publication, distribution, etc. | 2009. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, 294p. ; 26 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer service |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://sic-library.pilc.org.ph/cgi-bin/koha/opac-retrieve-file.pl?id=ff88726df86bab9f9e36d362804d599d">https://sic-library.pilc.org.ph/cgi-bin/koha/opac-retrieve-file.pl?id=ff88726df86bab9f9e36d362804d599d</a> |
| Public note | Click to see Table of Contents |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Higher Education Department Library | Higher Education Department Library | Circulation Section | 10/02/2008 | 2250 | 6 | 658.812 L96c | 24314 | 07/26/2019 | 12/01/2017 | 10/28/2015 | Books | ||||
| Dewey Decimal Classification | Higher Education Department Library | Higher Education Department Library | Circulation Section | 10/02/2008 | 2283 | 1 | 658.812 L96c | 23264 | 07/26/2019 | 08/15/2017 | 10/28/2015 | Books |
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