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Total quality management for hospitality and tourism /

2012.

Total quality management for hospitality and tourism / Robert C. Ford /et.al. - Singapore : Cengage Learning Asia, 2012. - 522p.; 23 cm.

ISBN: 9789814352611

Subjects--Topical Terms:
Hospitality industry--Customer service

Accession no/s.: = 24415
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Total quality management for hospitality and tourism /

Santa Isabel College - Manila Library | 210 Taft Avenue, Ermita, Manila, Philippines 1000 Tel. (02) 525-9416 to 19 loc.149 / 127 | E-mail siclibrary@gmail.com

Santa Isabel College - Manila Library | 210 Taft Avenue, Ermita, Manila, Philippines 1000
Tel. (02) 525-9416 to 19 loc.149 / 127 | E-mail siclibrary@gmail.com